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Claims

FDA Statement:
Information within this site is for educational purposes only. Statements on this site have not been evaluated by the U.S. Food & Drug Administration. Products and information on this site are not intended to diagnose, treat, cure, or prevent any disease. Austin Parker Naturals representatives are not medical doctors and cannot give medical advice.

Returns

Pre-Approval Return Policy:
Please call or e-mail for prior approval before returning any items. No returns accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Sorry, no refunds, credits or exchanges after thirty days.

Return Policy for Appliances (Juicers, Distillers, Dehydrators, Etc.):
Items in new condition with the original warranty, 10% restocking fee. Items in new condition without warranty, 15% restocking fee. Items in used condition with the original warranty, 20% restocking fee.

Return Policy for All Other Products (Supplements, Superfoods, Etc.):
Any NON-PERISHABLE item may be returned unopened and unused for any reason within thirty days. Simply enclose a note with it to let us know how you would like your credit to be issued - immediately to your charge card, store credit, or exchange. Our return address is:

Austin Parker Naturals

Attention: Returns

509 S. Main St.

Princeton, IL 61356

General Returns Information:
Returns credited back to a credit card will be charged a 20% restocking fee. Store credits will be charged a 10% restocking fee. If you wish an exchange, please let us know what product you would prefer. Any difference will be given either as a store credit or charged to your credit card on file.

Opened food products are not returnable. If you have a problem with any perishable food product, please e-mail customer service  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . They will be happy to discuss your options with you.